Case Studies
Our clients span diverse organizations and missions, each requiring a shared, disciplined design to support smooth execution.
Across very different contexts, our work begins in the same place: helping leaders make logic explicit, assumptions visible, and decisions deliberate—before execution hardens. The cases are grouped to reflect where that design most often determines outcomes: shaping initiatives, strengthening strategy, or enabling leadership teams to move forward together.
Different challenges. Different industries. Same disciplined design for execution.
Beyond the outcomes themselves, these cases reflect something less visible—but just as critical: developing the design together built shared understanding, trust, and leadership teams better prepared to execute what they had shaped.
PROGRAM & PROJECT DESIGN
The cases in this section show how disciplined program and project design turns ideas and mandates into executable initiatives—creating clarity early, before delivery pressure takes over.
Align Enterprise Systems Across a Global Supply Chain
Boeing
Aligned incompatible enterprise systems across a globally distributed supply chain, enabling reliable information flow and supporting the rollout of a next-generation commercial aircraft. Read the full case study
Orchestrate an Integrated Anti-Fraud Strategy
DirecTV
Orchestrated a cross-functional anti-fraud strategy to improve detection, reduce customer churn, and uncover organized fraud operations. Read the full case study
Reduce National Radiological Security Risk
Los Alamos National Laboratory
Designed a cross-agency strategy to permanently dispose of unsecured radioactive sources, reducing national security and public safety risk under political and technical uncertainty. Read the full case study
STRATEGIC PLANNING & REFINEMENT
These cases demonstrate how clarifying choices, surfacing assumptions, and testing trade-offs helps strategies remain coherent and actionable—even as conditions change.
Develop an Integrated Strategy for U.S. Supercomputer Leadership
National Nuclear Security Agency
Developed a unifying national strategy aligning multiple laboratories, industry partners, and researchers to sustain U.S. leadership in advanced supercomputing amid extreme technical and organizational complexity. Read the full case study
Develop a Long-Range Energy R&D Strategy
Sandia National Laboratories
Built a long-range energy R&D strategy clarifying priorities and aligning partners to guide complex research programs under technical and policy uncertainty. Read the full case study
ALIGNMENT & DECISION FACILITATION
The cases here show how structured facilitation helps leadership teams surface differences, resolve ambiguity, and reach decisions they can stand behind—and execute together.
Define a Scalable Management Culture and Operating Model
Blizzard Entertainment
Defined a scalable management culture, values, and operating model that preserved creativity while strengthening alignment during rapid organizational growth. Read the full case study
Consolidate Government Operations Across Multiple Agencies
Washington State Efficiency Commission
Consolidated overlapping government operations across agencies, resolving stakeholder conflict while delivering cost savings and improved public service outcomes. Read the full case study
Turn Around Systemic Failure
Fircrest School
By replacing reactive scrambling with designed execution logic, the facility regained certification and stabilized operations. Read the full case study
Eliminate a Potential environmental Disaster
Washington State Dept. of Agriculture
The coordinated mobilization response accelerated smoothly. Three hundred people were successfully deployed, and 180,000 traps were strategically set on time. Read the full case study